Sales Policy
At TurtleGX, we strive to provide high-quality products and exceptional service. By shopping with us, you agree to the following terms and conditions:
Order Process
Once you place an order, you will receive a confirmation email with your purchase details. Orders are processed within 1-2 business days. For any issues, contact us at info@turtlegx.com or call (210) 622-5228.
Payment Methods
We accept the following payment options:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure online payment methods
Pricing
All prices are listed in USD and may be subject to change. Shipping costs and taxes will be calculated at checkout based on your location.
Shipping Policy
We ship to the USA and select international locations. Shipping times vary based on the chosen method and destination. Once your order is shipped, you’ll receive a tracking number for updates.
Order Modifications and Cancellations
If you need to modify or cancel your order, contact us as soon as possible at info@turtlegx.com or (210) 622-5228. Changes are only possible before the order has been processed or shipped.
International Orders
International customers may incur additional duties, taxes, or import fees, which are the responsibility of the buyer. Please check your country’s customs policies before purchasing.